---
title: Why is the folder not allowing sorting documents manually via ‘handlebars’?
description: "This article will explain why the handlebars to re-order documents may not be showing in a particular folder or a matter. #### **1. Matter is set up to sort documents by date** This can be checked by clicking on the…"
url: "https://ebriefready.legalready.ai/knowledge/where-to-find-my-handle-bars/"
updated: "2026-02-12"
category: Document Organisation
---

# Why is the folder not allowing sorting documents manually via ‘handlebars’?

This article will explain why the handlebars to re-order documents may not be showing in a particular folder or a matter.

#### **1. Matter is set up to sort documents by date**

This can be checked by clicking on the Edit button in the Matter row.

![](https://ebriefready.legalready.ai/wp-content/uploads/2025/05/Screenshot-2026-02-12-at-16.05.17-1024x576.png)

This will show the matter settings page and whether document sorting by date is activated for the whole matter. This can be changed to Manual/User-defined sorting and changes saved.

![](https://ebriefready.legalready.ai/wp-content/uploads/2025/05/Screenshot-2026-02-12-at-16.36.53-1024x576.png)

**2. Folder is set up to sort documents by date**

This can be checked by clicking on the folder and the COG on the right-hand side. It will present a pop-up showing if the sorting is by date.

![](https://ebriefready.legalready.ai/wp-content/uploads/2025/05/Screenshot-2026-02-12-at-16.38.19-1024x576.png)

**3. Upload History option does not allow manual sorting**

![](https://ebriefready.legalready.ai/wp-content/uploads/2025/05/Screenshot-2026-02-12-at-16.39.42-1024x576.png)

**4. Freeze numbering is activated in the document**

The document itself may have restrictions. This is shown with a lock next to the document reference. It can be changed via clicking to the Edit document button -> Advanced and updating the freeze numbering/freeze numbering and fields to None.

![](https://ebriefready.legalready.ai/wp-content/uploads/2025/05/Screenshot-2026-02-12-at-16.42.12-1024x576.png)